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Metric Machine Parts and Supplies Corporation - Research Paper Example

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Metric Machine Parts & Supplier Corporation A network problem exists in the Metric Machine Parts Supplier Corporation. This white paper addresses the problem and proposes the relevant solution. 1. Definition of The Business/ Technical Problem Currently, Metric Machine Parts and Supplier Corporation is facing problems in the area of network management and low level of customer satisfaction…
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Metric Machine Parts and Supplies Corporation
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The workforce of only 25000 with the limited networking facility could not manage the large customer base. Therefore, the company has decided to outsource (share) the network management facility. The core issue can be summarized as: The Metric Machine Parts and Supplier Corp. is facing issues in network management facility, required for managing heavy network base for the customers. 2. Discussion of the Problem within the Context of the Problem. The company’s heavy network base has now been managed by internal and external networking facilities.

Following are some technical problems the company faces: 2.1 Crashed Network As a result of heavy network, the connectivity problems arose, due to which the network periodically crashes. 2.2 Poor Customer Service The crashed network results in an inability to provide up-to-the-mark services to the customers. 2.3 E-mail Interruptions Another major impact of the whole networking problem linked with the poor customer service is the e-mail blockage and interruption. 2.4 High Cost Cost of managing two network bases, i.e. internal and external, and eradication of networking errors has become too high. 2.5 Poor Service by the Telecom Network Management Company The outsourced telecom network management company has proved to be the major business problem for MMPS.

The reason is the poor service rendered by the network management company. The company often disagrees that there is even a problem and does not properly address MMPS networking errors. 3. Recommendations in Applications of the technology, Processes and Policies Internal management of overwhelmed network management facility requires highly technical and experienced telecom engineers to manage the network functions of the company (Mayer, Jiang, Xi, McCarron, & Chang, 2010). As mentioned above, the major problem faced by MMPS is the handling of heavy network problems.

The most congenial solution to the problem is to develop a system that can easily incorporate the internally managed heavy networking issues. In order to internally manage the networking problem, MMPS should incorporate the Cross Domain Network Management System. 3.1 Application of the Technology The Cross Domain Networking System is one of the most widely used and recommended telecom network management systems (Lu, 2009), that can help companies like MMPS to individually manage the whole networking system without any interruption. 3.2 Process Of Cross Domain NMS: The Cross Domain Networking System functions is a way that allows the operation system of telecom network engineering to gather information and systematically integrate it into the system in a consistent manner so that the large number of different customers can be entertained at the same time without interruption (Etheridge, Chen, Tanaka & Watanabe, 1998). 3.3 Policies Of Cross Domain NMS: The Cross Domain Networking System follows the policies of providing fully secured services for the customer, so the confidential information of the customers can be preserved. 4. Impacts or Risks of the Applied Solutions.

The applied solution of the Cross Domain Networking System has some shortcomings or limitations that relate with implementing the solely controlled network managem

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