StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Managing Conflict and Negotiating - Essay Example

Cite this document
Summary
The following are core emotional elements of negotiation that need to be addressed in the process of conflict management: appreciation, affiliation, autonomy, status, and role (Kreitner & Kinicki, 2010, p.389).
Some organizations fail because of lack of acknowledgement, knowing…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER96.8% of users find it useful
Managing Conflict and Negotiating
Read Text Preview

Extract of sample "Managing Conflict and Negotiating"

Question Elements of negotiation What are the core emotional elements of negotiation that need to be addressed in the process of conflict management? Apply these to a situation and give specific examples. The following are core emotional elements of negotiation that need to be addressed in the process of conflict management: appreciation, affiliation, autonomy, status, and role (Kreitner & Kinicki, 2010, p.389). Some organizations fail because of lack of acknowledgement, knowing the fact that people wants to be appreciated or recognized.

Under appreciation, it is important that the two conflicting groups must be acknowledged, in some aspects including but not limited to their thoughts, feelings, and actions. The reason why conflict at Apple Incorporated for instance can easily be managed or hindered even though everyone is competing is the thought that the human resource is appreciated as all best in their own way and are capable of innovating the best possible products.An organization is susceptible to fail because of lack of teamwork.

In order to apply the idea of affiliation in an organization, teamwork must prevail and should be added as substantial core value, in order to help everyone treat each other as colleagues rather than adversaries. One way to improve cohesiveness of a team is to employ this idea, which tries to influence everyone to work as one for the same goal.Another important core value that should be initiated along the process of conflict management is respect. An organization is susceptible to incur troubles due to lose of respect.

In the presence of respect, autonomy could be exercised. A team requires everyone to have respect for each other especially in the kind of decision they make. To ensure conflict will be managed, each department for instance, must be able to be allowed to exercise their freedom to decide for as long as everything is fully in line with the company’s direction. At small scale, the same approach must be initiated among everybody in the group. Another core value that could be enhanced in an organization is recognition, which could promote individual status.

Superiority complex is common to every organization. Nobody should be treated inferior as there must be something in each of one that could be recognized as potential contribution to the entire team. In this case, it would be important to initiate quarterly evaluation of individual performance and commending with all sincerity where each one might be good at, by which the point of doing this is to minimize superiority complex within the team.Mostly, conflicts ignite from existing role. The accounting department and marketing department for instance usually have conflicting roles.

For this reason, it is therefore important to apply certain level of flexibility and rigidity of roles based on creating important guidelines and procedures as prior references in order to manage conflict more efficiently. Question 2. Organizational conflictWhat are the major trends that conspire to make organizational conflict inevitable? Be sure to show your research via references. P.366, scan 81The following are major trends that conspire to make organizational conflict inevitable: constant change, greater employee diversity, more teams (virtual and self-managed), less face-to-face communication (more electronic interaction), and a global economy with increased cross-cultural dealings (Kreitner & Kinicki, 2010, p.366).The increase resistance to change is associated with organizational conflict (Rahim, 2010, p.7). This is due to the point that not all are actually willing to embrace some changes, so a constant change may not necessarily produce a good outcome.

Diversity is a potential source of conflict (Griffin, 2011, p.241). There is a need to establish quality interpersonal relationships in order to ensure positive outcome for greater employee diversity (Hernandez, 2009, p.126). This makes it a challenging activity for an organization especially if it is dealing with a highly diverse workforce. Having more teams is actually a potential source of conflict in an organization most especially if they do not have clear goals or no purpose (Collins & O’Rourke, 2008, p.44). It is widely known that conflict especially in virtual teams occurs most often and takes time to resolve (Daft & Lane, 2008, p.313).As found, electronic interactions have incurred high level of conflict due to lack of non-verbal contact, which result to misunderstandings within a group (Hargie & Tourish, 2012).

As reported, many global alliances were not that successful due to cross-cultural issues that were not sufficiently addressed (Bosma, 2007, p.12). This specific scenario is common to be found in today’s modern economy, by which most international organizations have rapidly been expanding to other countries finding remarkable challenges to consider, explore and accommodate cross-cultural issues. ReferencesBosma, T. (207). Effective Leadership Practices in Cross-cultural Conflict Resolution: A Qualitative Study.

Ann Arbor, MI: ProQuest. Collins, S. D., & O’Rourke, J. S. (2008). Managing Conflict and Workplace Relationships (2nd ed.). Mason, OH: Cengage Learning. Daft, R. L., & Lane, P. G. (2008). The Leadership Experience (4th ed.). Mason, OH: Cengage Learning. Griffin, R. W. (2011). Fundamentals of Management (6th ed.). Mason, OH: Cengage Learning. Hargie, O., & Tourish, D. (2012). Key Issues in Organizational Communication. London: Routledge. Hernandez, S. R. (2009). Strategic Human Resources Management in Health Services Organizations (3rd ed.). Clifton Park, NY: Cengage Learning.

Kreitner, R. & Kinicki, A. (2010). Organizational Behavior (10th ed.). New York, NY: McGraw-Hill/Irwin. Rahim, M. A. (2010). Managing Conflict in Organizations (4th ed.). New Brunswick, NJ: Transaction Publishers.

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Managing Conflict and Negotiating Essay Example | Topics and Well Written Essays - 500 words”, n.d.)
Managing Conflict and Negotiating Essay Example | Topics and Well Written Essays - 500 words. Retrieved from https://studentshare.org/business/1606627-managing-conflict-and-negotiating
(Managing Conflict and Negotiating Essay Example | Topics and Well Written Essays - 500 Words)
Managing Conflict and Negotiating Essay Example | Topics and Well Written Essays - 500 Words. https://studentshare.org/business/1606627-managing-conflict-and-negotiating.
“Managing Conflict and Negotiating Essay Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.org/business/1606627-managing-conflict-and-negotiating.
  • Cited: 0 times

CHECK THESE SAMPLES OF Managing Conflict and Negotiating

Pam Albrights Negotiating Strategy for the First Upcoming Negotiation

Anne Siders, commissioner of Public Health at the State Department From: Pam Albright Date: March 6, 2013 Subject: Memorandum that summarizes Pam Albright's negotiating strategy for the first upcoming (intra agency) negotiation As you asked, this memorandum has been compiled to outline negotiating strategy that will be used for the forthcoming intra agency negotiation....
7 Pages (1750 words) Research Paper

Managing Conflict & the Negotiation Process

The paper “managing conflict & the Negotiation Process” analyses conflicts, which may come in various nature and in differing levels and time.... In managing conflict, it is important to determine who is involved, what they think, and context or the environment of the conflict.... hellip; The author states that the most logical approach in managing conflicts is to frame it first, in order to understand what the conflict is all about and how it is going to be addressed....
4 Pages (1000 words) Assignment

Key Dimensions of Relationship in Negotiating Conflicts

This paper under the title "Key Dimensions of Relationship in negotiating Conflicts" focuses on the building rapport and trust.... nbsp;  However, a negotiation will likely produce a win-win solution if the negotiator is able to build rapport and establish a trusting relationship between the parties in conflict.... rust is the very important factor in conflict negotiation.... When there is trust, there is likely the conflict can be solved effectively....
4 Pages (1000 words) Book Report/Review

The Essentials of Negotiation

As noted, negotiation is a dialogue process that occurs between two or more parties with the intention of resolving or managing evident conflict that may compromise performance.... Indeed, negotiation skills are fundamental in managing conflicts of the diverse nature and restoring the mutual relationship....
6 Pages (1500 words) Term Paper

Negotiation skill and conlfict

Therefore, stating in simple words, the resolution starts with expressing the need and negotiating the need without being afraid or nervous.... The second conflict and Negotiation Management Affiliation Getting to Yes- Negotiation Skills https www.... =KY5TWVz5ZDUThis video focuses on conflict and pathways for resolving conflict.... conflict and Negotiationhttps://www.... There five styles that help in managing conflict....
2 Pages (500 words) Assignment

Critically Study of Negotiation Skills

In addition, negotiation is also made on the basis of the mutual concern that makes the resolution of any sort of conflict.... The paper discusses the concept of the negotiation process.... It can be said that the not only skilled representative, sales management and organisational management are the user of such a process....
11 Pages (2750 words) Coursework

Managing Difficult Conversation

Negotiation will in most cases synchronize the feelings of the negotiating parties creating a feeling of having common objectives, which will ultimately make dispute resolution easier.... This essay "managing Difficult Conversation" sheds some light on the problem between Betty and Andy to be solved, it will require a considerable degree of negotiation since they both feel very strongly about each other's actions and tendencies.... According to who has co-written the book “managing difficult conversations” when a situation emerges where two individuals are having trouble relating with each other, it is often a result of communication problems....
12 Pages (3000 words) Essay

Importance of Understanding Culture during Negotiations

Conflict resolution can be defined as the process in which both the parties involved determine a mutual solution to the problem by negotiating with each other.... The paper 'Importance of Understanding Culture during Negotiations" discusses that person involved in conflict resolution must possess emotional awareness that assists to recognize self as well as others.... It helps the parties involved in the conflict to effectively interact and resolve the dispute....
7 Pages (1750 words) Coursework
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us